About us
Mae London was born from a family’s desire to create something lasting — a fashion brand where every piece feels refined, flattering, and easy to wear. Since 2010, we’ve been devoted to sourcing pieces that marry comfort with quiet luxury.
Now a beloved online destination across the UK, Mae London brings timeless femininity and effortless sophistication straight to your wardrobe.
Frequently Asked questions
What is your shipping policy?
Fast. Free. Always Tracked.
We offer Free Premium Delivery on all orders – no minimums, no hidden fees.
Place your order before 11:00 PM and we’ll prioritise it for next-day processing. Once your package is on its way, you'll get a confirmation email with tracking details, so you can follow every step.
We team up with trusted delivery partners to make sure your order gets to you quickly and safely.
Need help with anything? Our support team’s just a message away.
What is your return policy?
We offer a 30-Day Fit Check Period so you can make sure your items fits you perfectly.
How it works:
- Try on your item at home within 30 days of delivery
- Not satisfied with the fit? Reach out to us and we'll help find the best solution.
- We aim to make your experience as smooth as possible - no complicated return procedures
For any questions, feel free to contact our team at: support@mae-london.com
How is the sizing?
Our clothing fits exactly as indicated in the size chart. You'll find the size chart with each product, so you can always choose the right size and be sure it fits perfectly.
More questions?
Do you have a question or need advice? We are here to help you and provide guidance.
Just sent an email to:support@mae-london.com
Monday - Friday: 09:00 - 17:00
Saturday: 12:00 - 17:00
CUSTOMERS LOVE MAE LONDON
“Feels so well made and goes with everything in my wardrobe. I know I’ll wear this for years.”
“Soft on the skin and feels great all day. The colour just makes me happy.”
"So soft and cosy – I could live in these pyjamas. Perfect for relaxing at home on a slow morning."
“Wasn’t sure about ordering a dress online, but the fit is perfect and it feels so easy to wear. Love the stripes.”
"Such a beautiful set – the lace detail makes it feel special, yet it’s so comfortable to wear."
“Such an easy dress to throw on and still look put together. Have had a few compliments already.”
"Absolutely love this top – the one shoulder design feels modern and flattering. Perfect for both work and going out."
